Maintaining customer relationships

This session plan gives guidance on how to maintain customer relationships. 

Aim of Session

For young people to know how to maintain their customer relationships.

Learning Outcomes

• Young people have further developed their concept
• Young people have a basic understanding of marketing, communication, financial plans and sales
• Young people can apply this knowledge to their pop-up

Evaluation Activities

Discuss with the young people what they thought of the activity

Activities

Group discussion
Duration 
1 hour

1 activities
1 hour

Module 
Delivery 
Online
Offline
Employability Skills Gained 
Adaptability
Critical thinking
Decision making